WHILE PITCHING THE PRODUCT WITH YOUR CLIENT, YOU MAY ASK IF HE FOLLOWS, AND CLIENT ANSWERS "YES", THEN YOU CONTINUES THE PRESENTATION.JUST IMAGINE IF THE CLIENT IS NOT FOLLOWING, THEN YOUR WHOLE EFFORT IS WASTED.
HITTING THEIR HEADS
LEARN TO INTERPRET THEIR BODY LANGUAGE.
NOTE THAT 70% OF COMMUNICATION IS NON VERBAL
UNDERSTANDING THE SIGNS
STUDY TO UNDERSTAND THEIR FEELINGS AND THOUGHTS THROUGH:
EYE CONTACT,BROW MOVEMENT&FACIAL GESTURES
TORSO & ARM MOVEMENT
LEG ACTIVITY
NOW,LET US GO THROUGH THE DETAILS OF ABOVE POINTS:
POSITIVE SIGNS:
THE FOLLOWING SIGNS CAN BE CONSIDERED AS POSITIVE.
RELAX BROW, RELAXED DIRECT EYE CONTACT: INTEREST AND/ APPROVAL
SMILING EYES: COMFORTABLE
FACE UPTURNED MOUTH:
ACCEPTANCE AND/AGREEMENT
ARMS&TORSO:
IF HE LEANS FORWARD, IT IS THE SIGN OF INTEREST
INTERLOCKING FINGERS BEHIND THE HEAD INDICATES HE IS OPEN TO THE IDEAS YOU ARE SHARING
LEGS:
CROSSED OR UNCROSSED LEGS: OPEN TO IDEAS
'NOT POSITIVE' SIGNS
LIMITED OR NO EYE CONTACT: NO INTEREST OR LYING TO YOU
ARMS&TORSO:
SHOULDERS FORWARD: NO INTEREST
ARMS CROSSED: NO INTEREST
TAPPING FINGERS: WANTS YOU TO STOP
LEGS:
BOUNCING OR SHIFTING LEGS: DEFENSIVE MODE
IT WILL TAKE TIME FOR LEARNING THE SKILLS. BUT IF YOU PRACTICE TO UNDERSTAND CLIENTS BODY LANGUAGE AND INTERPRET IN RIGHT TIME ACCORDINGLY, IT WILL DEFINITELY BE AN ADVANTAGE TO YOU
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